Terms of Use

# Terms & Conditions Governing Your Use of This Website

**PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.**

Northwest Optical (“Northwest Optical,” “we,” “our,” or “us”) provides this website and its related online services, information, and materials (collectively, the “Site”) subject to the terms and conditions described below. These Terms & Conditions govern your use of the Site and the information, features, and materials made available through it.

**BY ACCESSING OR USING THIS SITE, YOU AGREE TO THESE TERMS & CONDITIONS.** If you do not agree with these terms, please discontinue your use of the Site.

Northwest Optical may revise or update these Terms & Conditions from time to time. Changes will become effective when the revised terms are posted on the Site. When a “Last Updated” date is provided, it may be used to determine when these terms were most recently revised. Continued use of the Site following the posting of changes constitutes acceptance of the updated Terms & Conditions.

Northwest Optical also reserves the right to modify, suspend, restrict, or discontinue any portion of the Site, its features, or its content at any time. While we make reasonable efforts to maintain the availability and accuracy of the Site, uninterrupted access cannot be guaranteed.

## 1. General Information

The information and materials provided through the Northwest Optical website are intended for general informational purposes and to provide visitors with information about Northwest Optical, its products, services, appointments, policies, and related subjects.

Information presented on the Site should not be considered a substitute for professional medical advice, diagnosis, treatment, or care from a qualified healthcare provider. Questions regarding your eyesight, eye health, prescription, medical condition, or treatment should be directed to an appropriately qualified healthcare professional.

Product descriptions, photographs, availability, pricing, services, promotions, insurance information, appointment availability, and other information displayed on the Site may change without notice. We make reasonable efforts to keep information current but cannot guarantee that every item of information on the Site will always be complete, accurate, or current.

Submitting information through a website form, email, appointment request, or other electronic communication does not guarantee that the communication has been received, reviewed, or acted upon. If your matter is urgent or time-sensitive, you should contact Northwest Optical directly using an appropriate available method.

## 2. Rules of Conduct

You agree to use the Northwest Optical website only for lawful purposes and in a manner that does not interfere with the operation, security, availability, or use of the Site by others.

You may not use the Site for fraudulent, unlawful, abusive, or malicious purposes. You may not impersonate another person or organization, misrepresent your identity or affiliation, attempt to gain unauthorized access to the Site or its underlying systems, or falsely imply that Northwest Optical endorses a statement, product, service, or organization.

You may not knowingly introduce viruses, malware, malicious code, automated attacks, or other technologies intended to damage, disrupt, overload, or interfere with the Site or its supporting systems.

You may not attempt to collect personal information about other visitors, customers, employees, representatives, or other individuals through the Site without proper authorization.

You may not reproduce, sell, resell, license, commercially exploit, scrape, systematically collect, reverse engineer, decompile, modify, frame, mirror, or otherwise misuse the Site or its content except where expressly permitted by Northwest Optical or applicable law.

## 3. Intellectual Property

The Northwest Optical website and its original content, including text, graphics, photographs, logos, designs, layouts, artwork, and other materials, may be protected by copyright, trademark, and other intellectual property laws.

Unless otherwise indicated, these materials are owned by Northwest Optical, licensed to Northwest Optical, or used with permission from their respective owners.

Visitors may access and view the Site for personal and non-commercial purposes. Pages may be printed or saved for personal reference where appropriate. This permission does not grant the right to reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from Site materials without appropriate authorization.

Product names, manufacturer names, trademarks, logos, photographs, and other materials belonging to third parties remain the property of their respective owners.

## 4. Third-Party Websites and Services

The Site may contain links to websites, services, products, applications, social media platforms, manufacturers, insurance providers, payment services, appointment systems, or other resources operated by third parties.

Northwest Optical does not control these third-party websites or services and is not responsible for their content, availability, privacy practices, security, accessibility, accuracy, or terms of use. A link to another website does not necessarily constitute an endorsement of that website, organization, product, or service.

When you leave the Northwest Optical website and interact with a third-party website or service, your activity is governed by that third party's policies and terms.

## 5. Website Availability and Disclaimer

Northwest Optical makes reasonable efforts to provide a functional, accurate, and secure website. However, websites and online services depend upon numerous technologies, service providers, networks, software systems, and third-party services that may occasionally experience errors, interruptions, maintenance, outages, or other technical problems.

The Site and its materials are provided on an “as available” basis. Northwest Optical does not guarantee that the Site will always be available, uninterrupted, error-free, or completely free from harmful components.

To the extent permitted by applicable law, Northwest Optical is not responsible for losses or damages resulting solely from an individual's inability to access the Site, temporary website outages, transmission problems, third-party service interruptions, or reliance upon information that has become outdated or inaccurate.

If you encounter an error or believe information on the Site is inaccurate, you are encouraged to contact Northwest Optical so the matter can be reviewed.

## 6. User-Submitted Information

When you submit information through the Site, including through a contact form, appointment request, employment inquiry, or other online form, you agree to provide information that is accurate to the best of your knowledge.

You should not submit unnecessary sensitive or confidential information through general website forms or ordinary email. Information submitted through the Site will be handled in accordance with Northwest Optical's applicable privacy practices and policies.

Website forms and email systems depend upon multiple technologies and service providers. Electronic delivery cannot be guaranteed. The submission of a form does not necessarily mean that Northwest Optical has received or reviewed the information.

## 7. Limitation of Liability

To the extent permitted by applicable law, Northwest Optical will not be responsible for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, the Site.

Nothing in these Terms & Conditions is intended to exclude or limit responsibilities or rights that cannot legally be excluded or limited under applicable law.

If you are dissatisfied with the Site, you may discontinue using it and contact Northwest Optical regarding any specific concern.

## 8. Privacy

Your use of the Site may involve the collection or processing of certain information. Northwest Optical's handling of personal information is addressed separately in its Privacy Policy and other applicable notices.

Visitors are encouraged to review the Privacy Policy to understand how information submitted through or collected by the Site may be handled.

## 9. Accessibility

Northwest Optical strives to make its website and services reasonably accessible to individuals with disabilities. Information concerning website accessibility, accommodations, and accessibility-related concerns may be provided separately in Northwest Optical's Notice Under the Americans with Disabilities Act or other accessibility information available through the Site.

If you experience difficulty accessing information or functionality on the Site, please contact Northwest Optical so that reasonable efforts can be made to provide assistance or an alternative means of accessing the requested information.

## 10. Governing Law

These Terms & Conditions and the use of the Northwest Optical website are governed by applicable laws of the State of Washington and the United States.

Any dispute concerning the Site or these Terms & Conditions will be handled in accordance with applicable law and any jurisdictional requirements that apply to the parties and circumstances involved.

## 11. Severability

If any portion of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

The failure of Northwest Optical to enforce a particular provision of these Terms & Conditions does not constitute a waiver of that provision or any other rights available to Northwest Optical.

## 12. Entire Terms

These Terms & Conditions, together with the Privacy Policy and any other policies or notices specifically referenced on the Site, constitute the general terms governing use of the Northwest Optical website.

Separate agreements relating to purchases, warranties, insurance, appointments, employment, financing, or other services may contain additional terms and will continue to apply where appropriate.

## 13. Contact

Questions, concerns, accessibility issues, or reports of technical problems involving the Northwest Optical website may be directed to Northwest Optical through the contact information provided on the Site.